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Problem solving: three incidents, four lessons

Problem solving: three incidents, four lessons

by Carole Duff | Nov 1, 2021 | Local or Human Interest, Nature | 5 comments

“Internet’s down,” I said to Keith early Wednesday morning, initiating problem solving. All indicators showed connection, but the browser—as here—said otherwise. Keith rebooted the system but to no avail. So, I used my phone to email Firefly—to establish a written...

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